xbajee 4's Privacy Policy

1 Introduction and Scope

xbajee 4 places the highest importance on the privacy of its users. This Privacy Policy ("Policy") applies to the xbajee 4 website, mobile application, and all related services. By using the site, you are considered to have agreed to the terms of this Policy.

This Policy explains how xbajee 4 collects, stores, processes, and in certain circumstances shares your personal information with third parties. This Policy has been prepared in accordance with applicable laws and regulations of Bangladesh.

xbajee 4's services are strictly for individuals aged 21 and above. Before registering or opening an account on this site, please read the Terms and Conditions in full, as the Privacy Policy and Terms are complementary documents.

2 Types of Information Collected

xbajee 4 may collect the following types of information to provide its various services:

A. Identity Information

• Full name (in English or Bengali)
• Date of birth (for age verification)
• National ID or passport number (when identity confirmation is required)
• Photo or scanned copies of documents (if required during the verification process)

B. Contact Information

• Mobile number (used for OTP verification)
• Email address
• Current address (when required)

C. Financial Information

• bKash, Nagad, Rocket, or Upay account number (for deposits and withdrawals)
• Transaction history and amounts
• Records of deposits and withdrawals on the account

D. Usage Information

• Device type, operating system, and browser version
• IP address and login session duration
• Game play history, bet amounts, and results
• Time spent on the site and pages visited

3 How Information Is Collected

xbajee 4 collects information in the following ways:

Direct Collection

You provide information directly when filling out registration forms, updating your account profile, submitting deposit or withdrawal requests, or contacting the support team.

Automatic Collection

Some information is collected automatically while you use the site. This includes data gathered through cookies, log files, pixel tags, and similar technologies. This method collects technical information about your device, browsing behaviour, and preference-related data.

Collection from Third Parties

xbajee 4 may collect relevant information from trusted third-party organisations for the purposes of identity verification, fraud prevention, or payment confirmation.

4 Purpose of Using Information

xbajee 4 uses the information collected for the following purposes:

• For account registration, verification, and management
• For processing deposit and withdrawal requests
• For providing bonuses, promotions, and VIP benefits
• For providing customer support and resolving complaints
• For preventing fraud, money laundering, and other illegal activities
• For improving site functionality and user experience
• For implementing responsible gambling policies
• For sending important service-related notifications

xbajee 4 is committed to responsible gambling. Analysing user data to identify unusual gaming behaviour and providing assistance when needed is also part of this purpose. Visit our dedicated page to learn more about the Responsible Gaming Policy.

5 Information Storage and Security

xbajee 4 uses industry-standard security technologies to keep your information safe. All data is transmitted via SSL (Secure Socket Layer) encryption, which protects information from unauthorised access.

Technical Security Measures

• Use of 256-bit SSL encryption technology
• Storage of sensitive information in encrypted databases
• System for detecting suspicious login attempts
• Regular security audits and updates
• Application of firewall and anti-fraud systems

Administrative Security Measures

• Only authorised staff may access information on a need-to-know basis
• Regular staff training on data protection
• Strict confidentiality agreements with third parties

6 Sharing Information with Third Parties

xbajee 4 does not sell your personal information to any third party. However, limited information may be shared with relevant parties in the specific circumstances below:

Payment Service Providers

Information required to process transactions via bKash, Nagad, Rocket, and Upay is shared with the respective mobile financial services. This information is used solely for the purpose of completing transactions.

Technology Partners

Game software providers (such as Pragmatic Play, PG Soft, Evolution, JILI, and others) may use technical data from game sessions. This information is required to ensure the fairness and accuracy of games.

Legal Obligations

xbajee 4 may disclose necessary information in response to applicable law, a court order, or a lawful request from a government authority.

Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. Users will be notified in advance in such circumstances.

7 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the xbajee 4 website and app. Cookies are small text files stored on your device that improve site functionality.

Types and Use of Cookies

• Essential Cookies: Required to maintain login sessions and operate the core functions of the site.
• Performance Cookies: Used to analyse which parts of the site are used most.
• Preference Cookies: Used to remember language preferences and other settings.
• Marketing Cookies: May be used to display relevant information and offers based on your interests.

You can disable cookies by changing your browser settings. However, please note that disabling cookies may cause some features of the site to not work properly. Essential cookies are always active as the site cannot function without them.

8 Your Rights

As a user of xbajee 4, you have the following rights over your own information:

Right to Access

You may find out at any time what information xbajee 4 holds about you. Contact the support team to do so.

Right to Rectification

If any information on your account is incorrect or incomplete, you may request that it be corrected.

Right to Erasure

Where there is no legal obligation to retain it, you may request deletion of your information after closing your account. However, records of financial transactions are legally required to be retained for a specified period.

Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.

9 Privacy of Minors

All xbajee 4 services are strictly for individuals aged 21 and above. Information of any person under the age of 21 is not knowingly collected or stored.

The registration process includes an age verification step. If it is found that a minor has opened an account, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using this site, please notify our support team immediately.

10 Data Retention Period

xbajee 4 does not retain information longer than necessary. However, information is kept for specified periods in the following cases:

• Active account information: for the entire duration the account remains open
• Closed account information: a minimum of five years from the date of closure (due to legal requirements)
• Financial transaction records: for the period specified under applicable law
• Support-related communications: two years from the date of resolution

Once the retention period ends, information is securely deleted or anonymised.

11 Policy Changes

xbajee 4 reserves the right to change this privacy policy when necessary. If any significant changes are made to the policy, registered users will be notified by email or account notification.

The updated policy will take effect from the date it is published. If you continue using the site after the changes, it will be assumed that you have accepted the new policy. It is therefore advisable to review this page from time to time.

Reading xbajee 4's general terms and conditions together with this privacy policy gives a complete picture of the service. Answers to common questions on this topic can be found in our FAQ section.

12 Contact Us

If you have any questions, comments, or complaints about this privacy policy, please contact us:

• Live Chat: Available 24/7, support in Bengali and English
• Email: [email protected]

Our privacy team will handle your request as quickly and carefully as possible. It is recommended that formal privacy complaints be submitted in writing by email.